Effective Business Communication Help †MyAssignmenthelp.com

Question: Discuss about the Effective Business Communication Help. Answer: Introduction Business communication can be defined as the process in which useful information is being shared by companies with their external and internal stakeholders(Baker Warren 2015). Effective business communication helps in the organization to achieve their financial objective and goals. In addition to this, it also plays a vital role in carrying out the smooth flow of all operations and activities. The present research highlights a scenario in which people have misunderstood and failed to act on my communication as it was directed. Furthermore, communication model and issues communication are also reflected in the present study. A situation of miscommunication Miscommunication can be termed as the failure to communicate information or message in the desired manner. Nowadays, miscommunication is a common issue at the workplace, and it directly affects the other areas of business(Chedid, Dew Veitch 2013). I was working as a store manager in one of the retail stores in Australia and have encountered with a case of miscommunication which affected the overall image of my department. One day, I instructed two of my junior assistants to remove the extra inventory from store shelves and place the same in the warehouse. That day, many customers were there in the store, and due to their noise, the message was not properly delivered to both the assistant. The result of such miscommunication was that one assistant removed all the items from shelves and he placed all of them into the warehouse. On the other hand, the second assistant who was talking care of another shelve placed all the extra items in the shelves and made the shelve overcrowded. When customer observed this, they were completely dissatisfied and frustrated as one shelve was overcrowded whereas the other one was empty. Communication Model: Circular model of communication The model can be considered as the most common communication model which is used in organizations. The model emphasizes the fact that communication is a two-way process which includes a sender and receiver(Conrad 2014). Furthermore, the sender forwards the message to the receiver who decodes the information and revert the sender by providing feedback. This model is different from other communication models as it focuses on giving back a feedback which is not common in other models. The model is also common because it results in encouraging effective two-way communication practices within organizations. Issues in communication In the modern era, there is wide range of issues and challenges which are being faced by companies in the context of communication(Mak, Brown Wadey 2014). Failure to listen can be termed as the most common issue linked with communication. At the time of receiving the message, some people do not pay close attention while some are distracted and this resulted in the failure of the entire communication process. Language barriers can be termed as another issue which acts as obstacles regarding carrying out effective communication. Lack of feedback system and inappropriate communication channels are some other common issues. Main potential barriers to communication Physical barriers can be treated as one of the most potential barriers which affect the entire process of communication in the negative sense(Zhang Venkatesh 2013). Some common physical barrier to communication includes workplace environment, technology, and noise. Climate or environment, distance and time, technical issues are considered as the common causes of physical barriers to communication(Dawson et al. 2014). For example sending messages on inappropriate time may result in affecting the overall impact of the message and it is also possible that the receiver does not respond back immediately to the same. On the other hand, climatic factors such as heavy rainfall or the wind can also create physical barriers to the entire process of communication. Psycho-social, barriers to communication include barriers because of attitude, emotions, and differences in status. Sometimes, messages are wrongly interpreted by people in situations of anger, fear or worry(Mak, Brown Wadey 2014). This resulted in making the entire process of communication ineffective. The other barriers to communication include the use of complicated jargons, lack of attention, physical disabilities and cultural differences. All the above-mentioned elements act as a hurdle in carrying out effective communication between parties or individuals. Strategy used to overcome barriers The most effective strategy to overcome communication barrier is email as through this type of strategy it is possible to undertake the entire process of communication properly. In this method written proof is present, and due to this reason, it is considered to be more reliable as compared with other methods. The time required for sharing information is very less in this type of process, and it encourages the smooth flow of communication which is beneficial for the business(Owuamalam Zagefka 2014). Another effective way to deal with the communication barrier is to use the simple language where avoiding words that create obstacles are considered to be a hurdle. It is the moral responsibility of every individual to ensure that simple language is being used. Information overload must be avoided up to the extent where data must only be shared which is most crucial for the company. Moreover, one of the best ways is to reduce the noise level as sometimes it is possible that due to the pr esence of high noise the message shared with the other parties are not understood by them properly(Nichols, Horner Fyfe 2015). Due to this reason they interpret is in the wrong manner. So, these are some of the effective strategies to deal with the communication barrier. Conclusion From the above-conducted study, it can be concluded that effective communication process is essential in the workplace. Furthermore, the Circular model is the most common communication model which is being used in the workplace. The rationale behind this is that circular model lays emphasis on encouraging feedback and thus, contributes to making the entire process successful. It can also be inferred that Psycho-social, barriers and physical barriers are the common barriers which affect the entire process of communication. The use of emails can be considered as the result oriented strategy to overcome communication barriers. References Baker, T Warren, A 2015, 'The Nine Common Barriers to Communication', In Conversations at Work, pp. 54-74. Chedid, RJ, Dew, A Veitch, C 2013, ' Barriers to the use of Information and Communication Technology by occupational therapists working in a rural area of New South Wales, Australia', Australian occupational therapy journal, , vol 60, no. 3, pp. 197-205. Conrad, D 2014, 'Workplace communication problems: Inquiries by employees and applicable solutions', Journal of business studies quarterly, vol 5, no. 4, p. 105. Dawson, M, Madera, JM, Neal, JA Chen, J 2014, 'The influence of hotel communication practices on managers communication satisfaction with limited EnglishSpeaking employees', Journal of Hospitality Tourism Research, vol 38, no. 4, pp. 546-561. Mak, A, Brown, PM Wadey, D 2014, 'Contact and attitudes toward international students in Australia: Intergroup anxiety and intercultural communication emotions as mediators.', Journal of cross-cultural psychology, , vol 45, no. 3, pp. 491-504. Nichols, P, Horner, B Fyfe, K 2015, 'Understanding and improving communication processes in an increasingly multicultural aged care workforce', Journal of aging studies, vol 32, pp. 23-31. Owuamalam, CK Zagefka, H 2014, 'On the psychological barriers to the workplace: When and why metastereotyping undermines employability beliefs of women and ethnic minorities.', Cultural diversity ethnic minority psychology, vol 20, no. 4, p. 521. Zhang, X Venkatesh, V 2013, 'Explaining employee job performance: The role of online and offline workplace communication networks', Mis Quarterly, vol 37, no. 3.