Social Responsibility by International oil Companies (IOC) - 7700 Words

Corporate Social Responsibility (CSR) by International oil Companies (IOC) in Nigeria (Dissertation Sample) Content: [Corporate social responsibility by international oil companies in Nigeria] By Insert Your Name Presented to Instructors Name, Course Institution Name, Location Date Due Table of Contents 1.0 Introduction .. 3 2.0 Literature Revie 4 2.1 Corporate social responsibility review...5 2.2 Scope, concepts and theories of corporate social responsibility6 2.3 Corporate social responsibilities- controversy6 2.4 Research Methods and strategies 7 2.5 Inconsistency in Findings8 2.6 Unanswered questions..8 3.0 Methodology...9 4.0 Data analysis10 5.0. Discussion..13 6.0. Conclusion..13 7.0. Recommendations14 8.0. Critical evaluation15 9.0 Bibliography..16 Corporate Social Responsibility by International Oil Companies in Nigeria 1.0 Introduction The paper illuminates on the use of corporate social responsibility by international oil companies in Nigeria to the host communities. The research aims at asserting whether the use of corporate social responsibility meets the needs of the local community. Besides, exploring the extent the use of corporate social responsibility has been beneficial to both the oil companies and the community. Further, identifying the various methods international oil companies have employed corporate social responsibility and their success. To extensively explore the purpose of this study, several research questions need answers. 1) What are the major development projects in terms of corporate social responsibility undertaken by the oil companies that fulfil the needs of the host communities? 2) What is the level of benefit to both the oil companies and the host communities after implementation of the corporate social responsibility projects 3) What are the multifaceted methods used by the international oil companies to employ corporate social responsibility and the success of the plans. Over a decennium of years, there has been heightened agitation, crises and tension between the oil-rich companies and the host communities. The government of Nigeria has tried to channel efforts into creating a peaceful business atmosphere. However, the oil companies and the host communities remain at variance since the companies claim that they bring development to the communities, which forms part of the corporate social responsibility. Nigeria is an economy that relies greatly on crude oil that is derived from the Niger Delta. The population of the Niger Delta is approximately 28 million, which is about 16.7% of the total population in Nigeria. The host community in the Niger Delta has significantly suffered the consequences of oil exploration due to the environmental degradation. The widely known companies such as Shell, Mobil, Chevron and Texaco contribute immensely to the federal revenue in Nigeria, and the oil revenues contribute about 95% of the foreign exchange earnings in the country. However, these operations are not matched with the development of the country, considering the instability that has resulted in the oil companies and the host communities. The oil companies claim to have constructed hospitals, schools, roads, provided portable water, sponsorship, scholarship, electricity as well as the provision of support to health campaign programmes. The companies executed such projects to reflect corporate social responsibility in the host communities. Nevertheless, the host communities have not acknowledged the development projects and, as a result, there is a continued cruel behaviour towards the companies. In the primordial days, there was a good relationship between the host communities and the oil companies, which is no longer in existence. The tension between the two parties gave way to violence and hostility. This is evident through, pipeline malicious damage, seizure of oil installations, kidnapping, militancy, shutting down of oil companies and community conflicts. The rise in the rate of violence has been declared both a national and international issue. Internationally, the concern grows due to the fluctuation in the crude oil prices, which is caused by the upsurge in instability that is widespread in the oil-rich areas of Nigeria. Nationally, the issue is a concern due to the unspeakable threat to the economy due to the loss of vast numbers of oil barrels annually to pipeline malicious damage. Therefore, due to the debates and claims by the oil companies, the purpose of the study arises. The oil companies claim they are undertaking projects that reflect corporate social responsibility, yet the community does not acknowledge such efforts. As a result, this paper seeks to study the acclaimed development projects in terms of corporate social responsibility and find out if implementation of the corporate social responsibility meets the needs of the community, how beneficial it is to the companies and the community as well as methods that have been used to employ corporate social responsibility. A qualitative study has been conducted to undertake the research, particularly on secondary data. Data has been collected by reviewing peer-reviewed journals, government documents scholarly books and online sources. Besides, a descriptive survey was conducted, and the results are shown in the subsequent chapters. 2.0 Literature Review 2.1 Corporate social responsibility review Corporate social responsibility is whereby; the companies put into consideration the societys interest. This is done by accepting responsibility for the influence caused by their activities on employees, customers, suppliers, shareholders, stakeholders, the environment as well as the community as a whole. The obligation cover a wider scope other than the statutory compliance with the legislation. It extends further to improving the quality of life for the individuals in the community (Lodge, 2010, p. 320). According to the World Business Council for Sustainable Development (WBCSD), corporate social responsibility is defined as a continuing commitment by a company to show ethical disposition by contributing to the development of the economy as well as enhancing quality of the life of workforce, the members of the community and the society at large. According to Agwu (2012), corporate social responsibility is classified into four namely: Enterprise: which involves support and development of the initiatives that nurtures potential entrepreneurs as well as upsurge the growth of the enterprises. Education: which means bringing new, improved and standard horizons for young people. Arts and culture: means pursuing cohesiveness in the community through providing assistance in a multifaceted group of activities in the art. Environment involves channelling of efforts into safeguarding the environment as well as enhancing the quality of life (Agwu, 2012, p. 32). According to Theodore (2010), there is a classification of what corporate social responsibility...

Information Systems & CRM Research Paper - 1375 Words

Information Systems & CRM (Research Paper Sample) Content: Use of Information Systems in Customer Relationship ManagementNameCourse TitleDate Use of Information Systems in Customer Relationship ManagementToday, all of the businesses are based on information systems because it is the only means by which businesses can work in a better and organized way to stay ahead of competitors. Information systems help the organizations in making effective decisions within no time, aid in collecting and disseminating information to all the departments of the firm, help in communicating better with a firms external and internal stakeholders, smoothes business operations, aids in record keeping etc. On the basis of numerous benefits of information systems, the topic has been chosen so that its effects on customer relationship management could be understood thoroughly. In order to double the profits, companies are now focusing more on customer relationship management along with business processes and productivity. Having satisfied customers i s becoming the sole reason for the companies to thrive four times more than their rivals. Customer relationship management also assists in knowing the customers buying habits and opinions that result in grouping the customers and the specific markets into explicit profiles in order to deal with them more effectively and increase sales. Customer relationship management helps in changing the way a business operates so that improvements in customer service and marketing are observed. Moreover, the existence of information systems within a company to enhance customer relationship management gives companies a benefit to working in an efficient manner. It has become a businesss need to have a CRM system so that it can cope with increasing or changing customer preferences. Therefore, this research focuses on the importance of information systems and technology on todays customer relationship management. The topic has been elaborated comprehensively so that all the key concepts of informati on systems and its impact on a companys customer relationship management are examined in detail. DiscussionIt would not be wrong to say that the better a business knows how to deal with its customer, the more chances are of its being successful. Customer relationship management helps in understanding the behavior of customers and modifying business operations to guarantee the customers are treated in the best possible way. But there have been many examples in the past where CRM implementations have failed; the reason can be attributed to lack of understanding of information system and know-how of its execution. For example, in 1996, Hershey Corporation tried to implement CRM, ERP and supply chain management system but failed badly because the company noticed that the business processes involved highly complex transformations (Jonathan, 2011). In addition to that, the size and intricacy of its undertaking was huge that led the firm to pursue an aggressive implementation plan. A conti nuous loss in sales was observed due to problems and delays in the implementation. There are some useful tips that the companies can benefit from if they want to get most out of the CRM along with information systems. The companies must focus more on customers touch points rather than totally relying on technology (Beasty, 2005). Furthermore, the companies must avoid hiding from customers (Lager, 2007) because if the firms hid, they would not be genuine, and the customers would not believe them; therefore, there is likelihood that the customer relationship management would become difficult for the companies despite having the most advanced technology. With the growing needs of the businesses and with the help of observations of those that have made success in the industry, it has been learned that marinating strong relations with the customers is mandatory for the acquisition of new customers, retaining the existing ones and maximizing their lifetime value. It is obligatory to susta in a strong coordination between the marketing and information technology departments because, in this way, firms can know their customer closely and in a better way. The firm that knows its customers better can serve in a better way. Although past evidences and various researches have proved that the implementation of CRM is intricate, but information system scan simplify everything. A similar study was conducted in Kenyan banking industry that showed the banks have customized their services provided to the customers and for that, information systems have smoothed their business processes (Muro, Magutu, Getembe, 2013). Another study in the field of healthcare showed that personalized customer service helps in strengthening customer relationship management concepts and also assists the companies to meet diverse customer demands. Information systems have improved disease prevention and health promotion criteria for the hospitals (Choi, et al., 2013) because the hospitals are now clo ser to their customers and extensive researches have been conducted in the field of health on the basis of data collected from the customers. This has not only given rewards to the health industry but the customers as well. The results showed that although organizational performance and the organizational systems are linked together, and even the outcomes are dependent on these factors, the performance of CRM systems in hospitals have proved useful and has increased the satisfaction of the customers. Besides, the team work efficiency and individual performance are improved so that competitiveness in healthcare is maximized. There are many ways in which technology or information system can be used for the effective use and results of CRM in the companies. They are called CRM ecosystems, and they are divided into three categories: Operational CRM, Analytical CRM, and Collaborative CRM (Viljoen, Bennett, Berndt, Van Zyl, 2005). Operational CRM entails applications that are customer o riented such as sales force automation, enterprise marketing automation, and customer service and support. All types of interactions with the customers are recorded so that reference for future is saved. Analytical CRM helps in analyzing data that is collected by operational CRM. It includes operations like capturing, storage, extraction, processing, etc. This enables the companies to formulate promotional strategies and marketing efforts based on the results through analytical CRM. Additionally, collaborative CRM encourages customers to interact with the companies through latest and conventional communication technologies. This type of CRM can extend its usefulness to supply chain members and even the internal stakeholders, such as employees, so that all of them come in contact with the company; consequently, the company would make efforts to make improvements for all the customers and stakeholders. Information systems cannot exclude the importance of internet that is the most effi cient and effective tool for collecting information or any kind of data related to a companys customers, even if they are located anywhere in the world. The emerging type of CRM with the help of information systems and technology, based on the internet, is called e-CRM. There are evidences that B2B companies collect more data for CRM purposes through internet than B2C companies; the data collected includes customer demographics, online and offline sales, call center and email data, etc. (Barko, Moosa, Nemati, 2011). It could be inferred that there are complexities involved in gaining data through e-CRM, because data amounts are large and there can be a number of sources from which the data is collected but the fact cannot be ignored that information systems involved in such CRM are beneficial because it helps the companies to come close to their customer and support in providing better cust...

A Doll s House By Henrik Isben Essay - 1226 Words

A Doll’s House was published in Norway in 1879 by Henrik Isben. He is known as the father of Modern Theatre. He is also referred as the father of realism. The play is very interesting because of the funny dialogue, Ibsen s view of the place of ladies in the public eye and the unique characters. The main characters of the play is Nora Helmer and her husband Torvald Helmer. Imagine what it would be like to live in a doll s home? It s a house in which you are controlled and have no energy to settle on any solid choice; It s a house in which you are a play thing for another person s amusement. This sounds a ton like an awful marriage, so it s a house in which your husband holds the satchel strings, in a manner of speaking, and abandons you with no influence over your family s accounts. In fact, your husband keeps you on a tightrope. Such is the perceived life of Nora Helmer. A Doll’s House is an example of a literacy work with numeral possible themes. The idea of the play i s an expression of the need for women to escape from the confinement and restriction that they faced in nineteenth-century European society, it is supported by the condescending manner in which Torvald treats Nora and by his frequent references to the respective value of men and women. Another theme is in order for a marriage to be successful, the people involved should know and trust each other, show view each other as equals, and should have separate identities. Related to this idea is the theme thatShow MoreRelatedA Thousand Splendid Suns, By Henrik Isben s A Doll s House And Kamala Markandaya s Nectar2270 Words   |  10 PagesIn Khaled Hosseini s A Thousand Splendid Suns, Henrik Isben s A Doll s House, and Kamala Markandaya s Nectar in a Sieve, women face obstacles that disempower and silence them due to Men s treatment of women, the societal view of women, and the objectification of women. Within the literary works analyzed this semester, disempowerment is a persisting theme that roots from the various obstacles and hardships women encounter. The woman s ability to overcome this disempowerment is particularly challengingRead MoreA Doll s House Review Essay1338 Words   |  6 Pages A Doll’s House Review A Doll’s House was published in Norway in 1879 by Henrik Isben. He is known as the father of Modern Theatre. He is also referred as the father of realism. The play is very interesting because of the funny dialogue, the unique characters, and Ibsen s view of the place of ladies in the public eye. The main characters of the play is Nora Helmer and her husband Torvald Helmer. Imagine what it would be like to live in a doll s home? It s a house in which you are controlledRead MoreEssay about Marriage Without Love in Henrik Ibsens A Dolls House 1535 Words   |  7 PagesMarriage Without Love in Henrik Ibsens A Dolls House In his play, A Doll?s House, Henrik Ibsen shows a marriage built only on appearances, and not love. Both Nora the wife, and Torvald the husband, pretend they are in love throughout the story. However, love should be patient and kind, and their love is anything but that. Nora treats her husband as a father figure. Her feelings towards Torvald are more about dependence than love. Torvald treats Nora like a child or a pet. He getsRead MoreA Dolls House1307 Words   |  6 PagesA Dolls House: 2. How does the imagery in the play aid the audience to appreciate the themes, the dramatic question(s), of the play? A Dolls House is a play written in 1879 by Henrik Ibsen depicting the story of a couple Nora and Torvald Helmer. 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Nora goes through a complete transformation, changing from a child like and dependant woman to a self strongRead MoreA New World for Women: A Dollhouse by Henrik Ibsen1089 Words   |  4 PagesA new world for women Henrik Ibsen’s play, â€Å"A Dollhouse† is centered in the late 19th century following the time women seek more of their independence and greater freedom. From the play, â€Å"A Dollhouse†, Ibsen tends to understand women more than they do. As one of Ibsen’s famous play addresses the issue of feminine roles and importance in the past and present era. Nora as a mother and wife decided to quit from her gender roles as a wife and mother, to become an independent self made person afterRead MoreEssay about Henrik Isbens A Dolls House1970 Words   |  8 Pages Henrik Isben?s A Doll?s House is the story of a man and a woman who have been married for eight years but are not really in love. Although at the first of the story we see a typical family, underneath there lies a dark secret. Torvald Helmer, the husband, is a lawyer who has been unsuccessful in the past because he would not accept a shady case. This has put the couple and their children in a grea t financial struggle and this forces him to turn elsewhere for employment. He ends up working atRead MoreA Dolls House by Henrik Isben1646 Words   |  7 PagesIn the 1900’s women were not granted with similar privileges as men. Economic suppression, limited education, and lack of civil rights were the primary issues for women. In the play A Doll’s House, Henrik Isben creates the realization of female oppression through the creation of the character, Nora. Nora is a woman, whose whole life is ruled by either her father or husband. Nora Helmer, tries hard to perform the roles expected of a woman, which, however, has led to her sacrifice of individual ideals

The Gods and Their Interaction with Humans - 1639 Words

Throughout The Iliad, Homer offers us a glimpse into the lifestyles of the ancient Greeks and their beliefs. They are a very spiritual and in many ways superstitious people. The main thing to note throughout The Iliad is the interaction between the gods and the humans. Any way one looks at the situation, they can immediately see that humans are mere pawns to the gods in their game of chess. The success and failures of the humans depends on what god would be helping which group and at what particular time. This essay will explain the three main reasons the gods in The Iliad intervened with humans: Firstly, gods who act on their own personal motives, secondly, gods who act as favors to other gods, and finally gods who act as favors to†¦show more content†¦Thetis goes to Zeus and propositions him, Â…if ever amid mortals by word or deed I served you, grant my wish and see my sons honor! (Book I; 466-68) Zeus in turn responds, Here is trouble. You drive me into open war with Hera sooner or later: she will be at me, scolding all day long. Even as matters stand she never rests from badgering me before the gods: I take the Trojan side in battle, so she saysÂ…But you can trust me to put my mind to this; I shall arrange it. (Book I; 488-96) Here is one of the greatest if not the greatest of the gods, Zeus, complying with Thetis plea to help the Trojans, and his biggest concern is upsetting his wife. This scene contrasts how the humans lives are in the hands of feeble gods who are sometimes unable to make uninfluenced decisions without the influence of others or worrying about what another will think or say to them simply because she will be ‘scolding all day long. Another favor which helped turn the tide of war in favor of the Achaeans again involves Achilles and Thetis, however this time she seeks the aid of Hephaestus. Thetis goes to Hephaestus because Achilles armor is in the hands of Hector who killed Achilles dear friend Patroclus. Â…and no oneShow MoreRelatedDevine Interaction: Greek Mythology Essay1398 Words   |  6 Pagesand literature, the Gods are always present in some shape or form. It has been recorded in ancient Greek literature that the Gods interacted with mortal humans quite often. Nothing would change a mortal human’s life more than interacting with the Gods. What is the reason for such events? The Olympian Gods constantly intervene with the mortals, but what is the cause? The Gods show their power over mortal men through divine interaction, physically and psychologically. The Gods and mortals interactRead MoreHuman Will and the Power of the Gods: Oedipus Rex by Sophocles1363 Words   |  6 Pagesmotif of blindness and sight emphasizes the struggle between the power of free will and the power of the gods made evident in Oedipus’ interactions with Tiresias, Jokasta’s attempts to assuage Oedipus’ fear of his crime, and the development of Oedipus’ own cha racter from a man who held little faith in prophecy to one who finally acknowledges the will and power of the gods. Oedipus’ interaction with the blind seer Tiresias create a stark contrast between what is â€Å"blindness† and what is â€Å"sight†. TiresiasRead MoreThe Gods of Greek Mythology Essay1325 Words   |  6 PagesIn Greek Mythology, perhaps one of the most rudimental yet one of the most important elements are the Greek Gods and Goddesses. The ancient Greeks created the stories about the lives and journeys of the Greek Gods, known as myths, simply as an endeavor to elucidate nature and all phenomena which were difficult to explain using modern science and logic. These myths about the Gods were spread around the world by explorers and storytellers, and later merged with Greek religion. To this day, numerousRead MoreOvids Metamorphoses : The Theme Of Change And Mythology In Ancient Greek Mythology1582 Words   |  7 Pagesinvolved the gods and the religions of the Romans. These myths told stories of the gods’ interactions with the humans, which the Romans took seriously. Some examples of these myths were the story of Aeneas and his eventual role in the Trojan War in The Aeneid and the story of Lucius and his transformation into an ass in The Golden Ass. An important text that involved many myths is Metamorphoses, written by Ovid. This epic involved many stories of different gods and different humans and their interactionsRead MoreEpic of Gilgamesh1581 Words   |  7 Pagesthat the people of Uruk often cried out to the gods to end this oppression (Foster 49). Interaction between Divine and Mundane Aspects The epic of Gilgamesh portrays another dominant theme as depicted in the interaction between divine forces and humanity. The first instance where both aspects come to play is when the people of Uruk cry out to the gods to liberate them from Gilgamesh’s oppression. They do so by offering sacrifices to the gods of the forest who respond by creating Gilgamesh’sRead MoreThe Doctrine Of Sin Is Not A Modern Day Phenomenon1121 Words   |  5 Pagesworld, human identity, human relationships, and human culture. In each instance, Paul’s prevailing theme is the assurance that although sin caused us to fall from God’s grace, people are reconciled to God by the righteousness of Jesus Christ. In Romans chapters 1 – 8, Paul explains his worldview regarding the natural world. In Romans 5:12-14, Paul writes that just as sin entered God’s created world through one man, righteousness came into the world through one man, Jesus Christ. Although God createdRead MoreMajor Traditions Of Western Theology Essay1608 Words   |  7 Pagescritique and/or complement one another. The Reformed theology expresses an explicit theology that is based on foundational beliefs, including high esteem for Scripture (infallible and inerrant) and a theocentric-focused posture that states the triune God should be center of Christianity (as opposed to only Jesus). These beliefs are applied to all of creation and domains of life, not just spiritual matters. The Anabaptist tradition is not characterized by a distinctive theology, but shaped by the communalRead MoreAnalysis Of The Epic Of Gilgamesh 1647 Words   |  7 Pagessame psyche, and different imageries, one of which is door, have been used in the text to explain interactions between these two aspects of a psyche. With a close analysis of the text, I realized that door comes out whenever there is some friction between these two aspects/characters and one eventually ends up affecting the other. So, doors for me is a boundary but permeable one, that allows interaction between psyches of two characters, which in fact is the two aspects of the same psyche. The mainRead MoreGreek Mythologies: Gods and Mortals in Greek Literature1714 Words   |  7 Pagesof the Greek society; however, the role of the divinities in human affairs is particularly accentuated in most, if not all, Greek mythologies. Nevertheless, each author displays the role of divinities and supernatural differently, as Homer in The Odyssey and The Iliad displays direct interaction between the supernatural divinities and the mortals. On the other hand, Sophocles’ Antigone lessens such interactions and emphasizes the human role, while Thucydides’ History of the Peloponnesian War completelyRead MoreCommunication, Photography And Social Media Class1692 Words   |  7 Pagesapathetic dissonance to enthusiastic nods of agreement. What I discovered was a developing themes of human expression that equated to unfulfilled needs and/or voids. Therefore, I will attempt to engage and discuss the eight video’s assigned for Evangelism, Photography and Social Me dia class. I will analyze the attempted message of each video based on the developing theme of â€Å" the four unmet human needs† first through a theological lens, then as a sociological issue, and finally how each video

Social Inequalities Within New Zealand Essay - 1322 Words

This essay will be discussing the social inequalities within New Zealand. These inequalities can include unequal income, education and healthcare. Through extensive research of academic resources, I will be discussing how educational, family, social and political factors contribute to the development of these inequalities. I will also be providing a line graph that shows the unequal income between classes and a second line graph that demonstrates the difference in student success between high decile and low decile schools. Society holds many structures that mould human performance and produce opportunities for some, but inequalities for others (Morrall, 2009). These structures in society are organized by the hierarchies of class, ethnicity and gender (Crossman, 2016). Due to having a society based on hierarchies, social inequalities are inevitable. Social inequality refers to the ways in which a group or individual of a certain social position may receive unequal opportunities or distribution of ‘goods’ such as education, income, living conditions and healthcare (Walker, 2009). These unequal opportunities may be given to someone because of their ethnicity, gender, income, religion or social class (Walker, 2009). For example, people in a high social class will be able to pay for their children to go to a good private school for a good education, whereas lower-class or working class people will struggle to afford the same education. There are two main components to socialShow MoreRelatedInequality Between Societies Within New Zealand1409 Words   |  6 PagesInequality between societies within New Zealand. The facts of how the societies in New Zealand, has been affected or can be affect the factors including; biological, educational, family, social and political. Difference of inequality occurs in societies, how it has been treated the societies unequal in many ways. The characteristics affected or can affect the societies to inequality from five factors within poor health, obesity, lifestyles, communities, belief, government promises not honoured. IncomeRead MoreStructural Inequality Of The New Zealand1349 Words   |  6 PagesIntroduction: The presence of child poverty in New Zealand has been a long standing issue since before the 1990’s and continues to be prevalent in today’s New Zealand. Although child poverty can be linked to multiple causes, there is one major cause that is not widely discussed enough within the political world of New Zealand. This is the issue of structural inequality creating an unjust welfare system which perpetuates stereotypes and damages the support that beneficiaries are provided by our governmentRead MoreNew Australia And New Zealand Essay1695 Words   |  7 Pages New Zealand had often been regarded within the global community as an idyllic island paradise with very little national troubles. While the former may be true, the British colonization of new Zealand in 1841 created many problems between the british settlers and the indigenous Maori. Many of these grievances have yet to be reconciled with numerous social issues still facing urban Maori today. While is new Zealand still coming to terms with its biculturalism and addressing the issues surroundingRead MoreThe Common Health Inequalities Of New Zealand Essay1744 Words   |  7 Pagesand cope to challenges in relation to social, physical, or mental aspects. In this paper we will tackle about some of the common health inequalities that most Maoris and non-maoris have experienced while looking for healthcare services, and on how such healthcare inequalities can be reduced. New Zealand has a rich and fascinating unique history, depicting its early settlers from Maoris until the colonization of the British Crown. The discovery of New Zealand comes a long way back from more than 700Read MoreInequality Of New Zealand s Society Essay1718 Words   |  7 PagesInequality in New Zealand s society is an ongoing issue in the present, prior to the 1980s, New Zealand was one of the most equal countries in the world but in the two decades from the mid-1980s onwards, the division between the rich and the underprivileged increased faster than anywhere else in the world. Inequality is both a relatively modern concept, and one which has existed for as long as humankind have been on earth, whether it’s Gender inequality, Racial and ethnic inequality, Age inequalityRead MoreThe Health Issues Of Inequalities Within Healthcare Interaction Between Maoris And Non- Maoris Essay1550 Words   |  7 PagesIn this paper will shows the health issues of Inequalities within healthcare interaction between Maoris and non- Maoris in New Zealand, barriers in resolving the issues and measureme nt being implemented to solve this issue. Globally, healthcare practitioners encounter health issues whenever and wherever they work. There are common health issues practitioners may come across wherever they work such as inequalities within healthcare interactions; different cultures, practice, values and believe ofRead MoreReasons for the Phenomenal Growth of the Informal Economy Essay1733 Words   |  7 Pagesdiscuss the inequalities and instability of the formal economy environment. Focusing on the manoeuvres which manufacturers and individuals use within the informal economy to alleviate these stresses. I will also put forward a concept of ‘Interactive Distribution’ which combines the best of what informal and formal economies have to offer the economic environment. Creating a powerful system of a informal distribution of goods and services. Thus, it is my opinion that these inequalities within the formalRead MoreHistorical Roots Of The New Zealand1369 Words   |  6 PagesReading Response Assignment Throughout New Zealand history, historical roots have played a significant role in the development of modern Aotearoa New Zealand. The historical past has shaped various forms of present social dimensions within the nation today. This essay intends to discuss the controversial racial inequality in regards to the relationship between Maori and Pakeha within contemporary New Zealand society. This essay will explore two readings; â€Å"Plunder in the Promised Land: MÄ ori LandRead MoreThe Medical Models Of Health1575 Words   |  7 Pagestherefore undeniable that medical models of health should follow in this trend, from the introduction of generalised treaties such as the Alma Ata to specified reports such as that of the Black report have help guide models of health towards that of the social model and away from the previously prevalent biomedical model; therefore better accommodating the diseases that the world faces today such as Rheumatic Fever or Rheumatic Heart Disease. Acute Rheumatic Fever (ARF) is a preventable and controllableRead MoreHealth Promotion Of Nz Women s Health Essay1206 Words   |  5 PagesKaylene Tribe Introduction The Health Promotion Agency’s (HPA) â€Å"Don’t know? Don’t drink† movement aims to stop women from drinking anytime during pregnancy to reduce the potential harm that it can give to the unborn child (AlcoholNZ, 2015). New Zealand’s society has become more tolerant to regular alcohol consumption, which results to the increasing rate of women, especially young women who drinks alcohol while they’re pregnant. If a woman doesn’t know that she is pregnant, or is pregnant

Narrative Therapy, Developed By Michael White And David Epson

Narrative Therapy, developed by Michael White and David Epson during the 1980s, is a way for the client to separate themselves from the problem they are experiencing. The person is not the problem; the problem is the problem. As part of the therapy, the client becomes the narrator of his or her life story. Each experience the client has in their lives becomes part of his/her story, a chapter. Created to be collaborative, the client becomes the narrator and learns that they have the skills to make change in their lives. The therapist is merely a guide. Michael White, born and raised in Australia, is known as the founder of narrative therapy and for his significant contribution to psychotherapy and family therapy, which have been a source of techniques adopted by other approaches. He was particularly known for his work with children and Indigenous Aboriginal communities, as well as with schizophrenia, anorexia/bulimia, men’s violence, and trauma. He graduated in 1979 with a degr ee in social work began his work as a family therapist and psychiatric social worker in a children’s hospital and in 1983 founded the Dulwich Centre in Adelaide, Australia. White was also the author of several books of importance in family therapy and narrative therapy. His writings have been published in Danish, Spanish, Japanese, Swedish, Italian, German, Chinese, Finnish, French and Portuguese. He continued to be associated with Dulwich Centre until his death in 2008 while in San Diego, where heShow MoreRelatedThe Integration Of Cognitive Behavioural And Narrative Therapy3473 Words   |  14 Pages Case Report 5: The integration of Cognitive-behavioural and Narrative therapy in a CAMHS referral for OCD Theory Based Report Word Count: 3,000 Candidate Number: V47 Date: October 16, 2014 Consent was not sought for this report. All names used in this report have been changed in order to preserve confidentiality. Introduction Obsessive-compulsive disorder (OCD) is an anxiety disorder characterized by an individual experiencing intrusive thoughts, images, or worries in addition to repetitive

Journal on Business to Business Marketing-Free-Samples for Students

Question: Discuss about the the Telecommunication Industry. Answer: Overview of the telecommunication industry The telecommunications industry acts as a key driver of global change. It has succeeded in improving the consumer life and creating new opportunities for business organizations. By this, the telecommunications industry leads the worldwide digitization. As it could provide people around the world with access to real-time information, social programs and marketplaces. Also, it enabled investments in technology through the global economy. In spite of the global transformational change lead by the telecommunications industry, there are some challenges that have occurred represented in the inequality of access to telecommunications through different regions around the world. Also the excess flow of information has created the risk of data security and privacy. Business across different sectors face the challenge of changing customer needs, outdated regulation, cultural transformation and skill shortages (World Economic Forum 2). Second: B2B environment: Customers, organizations and markets In the B2B e-marketplaces, customers' expectations change from time to time. Digital tools are used by operators to offer digital customer service and personalization. This process may worth 27 Bn. $ for the telecommunications industry (World Economic Forum 13). The B2B e-marketplaces have recently shifted to long-term transactions to establish strong relationships with the buyers and sellers and achieve cost savings. Organizations aim to produce high quality products and services and create an integration of various business processes (Janita 364-365). Third: Organizational buying and buyer behavior A business buyer may buy a product or service to use in his production or he may buy it to resell it again. The core principle of B2B and B2C are similar, as both seek to solve a problem or to fulfill a need. They could be differentiated with regard to demand and market structure, the decision process and the nature of the buying unit. All of the business market buyers' demand is mainly derived from the demand of the end user (Huong 12). Forth: The legal, ethical and regulatory framework and crisis management In the e-marketplaces, codes of ethics have to be established at the highest moral level. By this, organizations and customers can make them a reference. Codes of ethics can have a positive impact on the relationship between the organization and its stakeholders, can affect the employees themselves, also, they can affect the managerial decisions to be more ethical and they could be used to determine the minimum legal behavior (Dean, Payne and Landry 488-489). Also, many laws come from the ethical believes of the society. There are laws that regulate the on-line behaviors to protect individuals and business privacy (Dean, Payne and Landry 492, 494). Fifth: Concepts and context of business strategy Most of the leading operators have clear business strategies. Strategy formulation is easy, the strategy implementation is hard. Converting the organizational strategy into actions is challenging, as it requires an establishment of internal and external metrics to measure the progress of strategy (EY 21). Formulating a digital marketing strategy is essential to guide the marketing effort to the business. digital marketing strategy formulation requires good understanding of digital tools, critical analysis, and innovating decisions (Huong 26). Sixth: Market research Market research is necessary to be done to update the organization with customer needs, competitors' activities and market conditions. Recent market research in the telecommunication industry revealed that consumer behavior is sensitive to product and service prices. Men in the highest socio-economic group (18-24) years old, are more price sensitive than men in lower age group. Men in the higher socio-economic group (18-34) years old, use less phone data than men in a lower age group. Also, identifying the evaluation criteria of the customers acts as a trigger to possible churn consumer behavior (Deloitte 6). Seventh: Competitive analysis of the B2B telecommunication industry Using the SWOT analysis assists in evaluating the strengths and weaknesses of the internal environment and allows for evaluating the opportunities and threats of the external environments. According to (Stork and Huong 46), the SWOT analysis of the B2B marketplace is as follows: Strengths: Knowhow and patents Sounded brand names Good reputation in the market Low cost of production Access to multichannel distribution networks Professional staffs High quality products and services Adaptation to changing customer demand Weaknesses: Heavy reliance on external expertise The organization does not have a website Low online presence on other media channels Low brand awareness Lack of financial resources Lack of knowledge about digital marketing tools Opportunities: Low international trade barriers: Cross-selling Growing demand in market segments Growing levels of digitalization Threats: Consumer is shifting away from the organization's products or services Market penetration by new entrants New governmental Growing competition in digital marketing Eighth: Segmentation, targeting and positioning (STP) As organizations approach their markets, they find that peoples' needs are different and they have to formulate their strategy to satisfy the needs of the target groups. They start by segmenting, then it is followed by targeting and positioning. Segmentation: refers to the criteria of classifying the market into segments, as customer within each segment respond similarly to specific marketing efforts (Huong 10). Targeting and positioning: organization assesses the potential segments whose demand matches the organization's capabilities. This process is called targeting. Positioning refers to the brand image, key features, benefits associated with the brand in the customer's mind (Huong 10). Ninth: Creating the product or service and the value of the offering Organizations offering of telecommunication products and services adopt various business models, including mobile virtual network operators or enablers and branded resellers. Business models could be differentiated according to different aspects including, the level of control of the communication network or functional coverage of the value chain. The value chain begins with the technical software and hardware of communication networks. The business activities are classified into operations, production, maintenance and sales (Czarnecki and Dietze 3). Tenth: Innovation and competitiveness Technological innovations create new opportunities as the production of new digital devices. New innovations allow the telecommunication industry to enter new market segments and increase the level of competition. Media organizations are becoming telecommunications enterprises and vice versa. Organizations convert and compete for the same customers (Tiwari and Rao 3). Eleventh: Price in B2B market Telecommunications prices tend to decrease, but revenues tend to grow. The data revenue for the telecommunications sector grew to 128 Bn. $ in 2017 from 38 Bn. $ in 2013. The demand is mainly driven by smartphones and tablets usage and upgrades (Vodafone Group Plc 1-3). Prices decrease as a result of the growing competition and continoued deregulation of the market (Czarnecki and Dietze 22). Twelves: Business development and planning: The establishment of a comprehensive marketing plan for the telecommunication sector, requires considering all of the communications channels. Monitoring the current market situation is important to plan for the future goals. Since 2013, a worrying trend for the telecommunication sector continues to exist. The sector suffers from negative growth in some world countries, for example the operators across Europe suffer from lower profits (Tiwari and Rao 3). Thirteenth: B2B selling B2B selling depends on the type of the e-marketplaces. E-marketplaces are classified as vertical or horizontal. In the vertical e-marketplaces, products and services of a specific industrial sector are sold directly to the production process. In the horizontal e-marketplaces, products and services are sold to all industrial sectors. Another classification to e-marketplaces is in terms of the ownership. Partial e-marketplaces are created by either the buyer or the seller. The second type is the impartial e-markets, which are created by a third party (Janita 364-365). Fourteenth: B2B branding B2B branding requires investments on modern technology, integration with other marketing efforts and increasing online brand awareness in order to sustain strong B2B brand relationships. Online awareness could utilize social media, search engines, website and email. Online marketing channels allow organizations greater reach, according to customers' requirements (World Economic Forum 13). Fifteenth: Channel relationships and supply chain management Contemporary supply chains should manage multiple challenges from different market segments, including, increasing brand visibility, increasing marketing channels, allocation of indirect spend and making use of competitors. To meet those challenges, it is important to use information technology (IT) in strategy formulation. Researchers suggest that IT has made revolutionized change in the traditional supply chains to enable the organizations to achieve benefits as responsiveness and high efficiency (Gunasekaran, Subramanian and Papadopoulos 14). Sixteenth: Product distribution and establishment of strong channel presence Product distribution depends on the supply chain channel of the telecommunication organization. The adaptation of the supply chain to market needs enables the telecom products and services to evolve through the market distribution channels. Good presence of telecommunication products and services is a function of the organizational ability to design innovative products. Adaptation is considered as a dynamic ability that helps the organization to enjoy the advantage of being the first mover in the market place. IT is linked to the level of trademark applications, which increases the rate of telecom services and product introduction. Distribution channels through mass communication capabilities is a function of the new product development, the collaboration of the IT suppliers, the product design. To get the most benefit of the distribution channels and brand presence, telecom organization should examine marketing factors that influence IT investments in both developed and developing c ountries to realize how to achieve their productivity gains (Gunasekaran, Subramanian and Papadopoulos 15-25). Seventeenth: IMC promoting in the B2B market Integrated marketing communications (IMC) focus on building healthy communications with other business partners in the B2B e-marketplaces. Engagement of customers includes, providing them with the information they need on timely manner, building a community of customers' lifestyles and sending customized promotions to customers according their activities through different communication channels (Tiwari and Rao 6) Eighteenth: Social media as a promotional tool in your industry of choice Social media is used by business organizations as an effective marketing tool. The number of social media users is estimated to exceed the billion in 2011. Most of social media active users connect by using their mobile phones. The profile of users includes individuals, organizations and government entities. It is important to realize that social media faces regulatory or governmental policy challenges to make sure it will continue as a marketing channel or it may be suspended for security reasons (Czarnecki and Dietze 19). Conclusions The telecommunications industry if the transformational engine in the global marketplace. It has many contributions that could make people's life much easier and allowed business organizations to reach new markets, target new consumers in various segments, reduce their costs, increase the efficiency of doing business and generate more revenues. It is expected that the contribution of the telecommunications industry will increase in the long-run depending on the strength of network externalities. This will encourage the RD investments in digitalization and increase the contribution of the telecommunications industry (Jerbashian 522). Works Cited Czarnecki, Christian and Christian Dietze. Understanding Todays Telecommunications Industry. Springer, 2017. Dean, Matthew, Dinah Payne and Brett Landry. "Data mining: an ethical baseline for online privacy policies." Journal of Enterprise Information Management (2016): 482-504. Deloitte. "A People-Based Telecom Business: Breathing New Life into Segementation Strategies." 2015. "Top 10 Risks in Telecommunications." 2014. Gunasekaran, Angappa, Nachiappan Subramanian and Thanos Papadopoulos. "Information technology for competitive advantage within logistics and supply chains: A review." Transportation Research Part E (2017): 1433. Huong, Tra. "A B2B Digital Marketing Communication Plan." 2016. Janita, Soledad. "Exploring service quality dimensins in B2B e-marketplaces." Journal of Electronic Commerce Research (2013): 363-386. Jerbashian, Vahagn. "The telecommunications industry and economic growth: How the market structure matters." Economic Modelling (2015): 515523. Stork, Christoph. "Strategic Analysis of the Telecommunication Sector." 2012. Tiwari, Prateek and Shrinidhi Rao. "Telecom industry - the expatriate consumer segment." 2014. Vodafone Group Plc. "The Telecommunications Industry Today." 2014. World Economic Forum. "Digital Transformation Initiative." 2017.